OfficeComply support

Help, feedback, and purchase questions · iPhone and iPad · iOS/iPadOS 18.6 or later

Email us

For questions, bug reports, or feature ideas, email support@ayushdev.com. We usually reply within two business days. You can also use Settings → Report a Bug & Feedback in the app.

To help us answer quickly, please include:

  • Your iPhone or iPad model and iOS version
  • The OfficeComply version (iPhone Settings → General → iPhone Storage → OfficeComply)
  • What happened and what you expected
  • Screenshots, if they help

Common questions

How do I restore my Pro purchase?

Open OfficeComply, go to Settings, and tap Restore Purchases under Support & Feedback, or tap Restore on the Pro screen. Make sure you are signed in with the same Apple Account you used to buy Pro.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, choose OfficeComply, and tap Cancel Subscription. Pro stays active until the end of the period you paid for.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com with the Apple Account you used to buy Pro.

I bought Pro before subscriptions. Do I keep it?

Yes. The original one-time Pro purchase stays valid with every feature. If Pro does not appear, tap Restore Purchases in Settings.

Automatic logging did not log my office day. What should I check?

Check that Location access for OfficeComply is set to Always in the iOS Settings app, that Background App Refresh is on, and that Low Power Mode is off. Make sure the office pin is at the main entrance, then reopen the app once. You can always log or change the day yourself.

How do I export my attendance?

With Pro, open Insights, scroll to Monthly reports, and tap Export CSV or Export PDF. The report is created on your device and opened in the share sheet.

How do I move my data to a new iPhone?

OfficeComply stores data on your device, so it moves with an iCloud or computer backup restored to the new iPhone. There is no separate OfficeComply account or cloud sync.

How do I delete all my data?

Open Settings in the app and tap Reset All Data, or delete the app. Because your data never leaves your device, this removes it completely apart from any device backups you keep.

Policies

Read the Privacy Policy and the Terms of Use.